When using Nutanix Foundation to deploy the cluster on Nutanix nodes, the Foundation process might be failed at 2% with below error:

StandardError: Failed to get BMC session after 3 attempts
20190306 11:07:45 CRITICAL Foundation failed to detect node type at 10.100.110.10.

The root cause is the Nutanix node BMC could not be contacted by Foundation process. The below steps can be used to troubleshoot the issue:

• Foundation VM cannot reach Nutanix node port UDP 623.
  • Try to check any firewall setting;
  • Check the Nutanix node IPMI in Configuration > Ports section and make sure port 623 is enabled; and
  • On Foundation VM, the command used to test the port connection is: nc -v <IPMI IP> 623.

• Foundation VM can not ping IPMI IP.
  • Check network connectivity between Nutanix Foundation VM and IPMI IP  using ping.

• IPMI credentials.
  • If the IPMI credential has been modified, the correct IPMI credential is needed to be put in.

• If all the above is working correctly, please try resetting the BMC.
  • Connect to IPMI web console > Maintenance > Unit Reset > Reset. This will reset only the BMC/IPMI and not the entire node.

• If all the above can not resolve the issue, please try restoring the factory setting.
  • Connect to IPMI web console > Maintenance > Factory Restore > Restore. This will restore IPMI setting.
  • It is noted that, the IPMI network setting might be restored. Therefore, make sure you can get someone onsite to reconfigure the IPMI IP address if required.